#MARK TEXT MESSAGE AS SPAM SOFTWARE#
If so, you may need 3rd party signature software which embeds the image in the email Do plain text emails get junked or is there things like images or signatures in the emails not native to the message which could be causing the issue. It doesn’t look like the domain is in any public blacklistsġ.) have the recipients add your domain to their whitelistsģ.) Get the recipients to check the headers as in this articleĤ.) Correct the SPF it should be hardfail as in -all not softfail ~allĥ.) If you have any 3rd party apps sending as your domain ensure they relay through Office 365 not send to the internet directĦ.) Check the content of the email being marked as spam.
#MARK TEXT MESSAGE AS SPAM HOW TO#
To know more about how to make the best out of text message marketing with 360 SMS, contact us here. Further, you could expect better engagement and returns. With the help of the appropriate texting practices, not only can you prevent text messages from being caught in spam filters but make your SMS campaign investment’s worthwhile. Like every problem has a solution, there’re solutions to keep SMS away from spam filters too. Keep Spam Filters At Bay and Improve Campaign Returns This would activate spam filters and mark text messages as spam. Else, recipients can file complaints against your organizations. This would help to stay compliant and avoid spam filters. And once a subscriber has opted out, stop immediately sending out SMS to customers who have opted out. More importantly, always provide an easy opt-out option to customers. Make sure that you’re sending text messages to only those customers who have opted in. This would help to avoid spam o folders too. So, try to keep variations in your text message content to avoid sending the same message repeatedly. This is also one reason why text messages are marked spam. If you’re sending the same text messages to massive audiences repeatedly, then you’re committing one of the biggest mistakes. Keep Variations in Text Messages to avoid spam This could exhaust the per-day SMS limit defined by a carrier to trigger carrier filters. Also, the use of special characters shrinks the character limit from 160 to 70 per SMS. Thus, special characters in text messages can also trigger spam filters. Keep Special Characters At BayĬarriers often look for SMS that seems unusual compared to how two people usually text each other. So, always steer clear of words in ALL CAPS. This is why such messages are more likely to be blocked by the carriers. But the same practice is also followed by spammers to grab people’s attention and perform fraud activities. It’s acceptable that sometimes you might feel the need to capitalize a few words like FREE, GUARANTEED, etc., to highlight them. Avoid Adding Overly Capitalized Words in SMS Although non-branded links also work, it’s always good to use branded links for a better delivery rate. More importantly, always try to send branded links, as they are more likely to get delivered compared to non-branded links. This practice can make carriers suspicious. Also, try not to send short URLs in SMS to more than 50 people at a time.īesides, avoid sending repeat texts with the same link at scale. Firstly, try to avoid sending shortened URLs because recipients can’t make out where the link is redirecting to as opposed to long URLs. In the concern of URLs, there are many factors that one must consider to prevent URL embedded SMS from being marked as spam. Practices to Avoid Spam and Text Legally Avoid Bulk Short and Non-Branded URLs to Avoid Spam And to do so, there are a few practices that one can count on. Thus, one should draft text messages in a way that they’re not marked as spam. But if these messages end up in spam folders and don’t reach audiences, it could severely affect the customer engagement rate and returns. It takes up a lot of effort, time, and investment to create a valuable SMS campaign. This is the reason why text messages are the first choice of marketers to communicate with audiences. Texting Legally: How to Not get Marked as a SPAM MessageĮasy scalability and time-saving operations are a few texting advantages that no other channel can bring. Guidelines For Avoiding Spam Messages In 360 SMS App.
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